Frequently asked questions

You've got questions? We've got answers!

HOW DO I SUBMIT MY APPLICATION TO LAURENTIAN BANK?

Don’t delay! Submit your application online today! You can apply for a position that is currently open, or simply submit your CV to our database for future consideration.

First, review the job description of a position that interests you. Then, click on Apply online. The system will direct you to a portal where you must enter your username and password (if you are an existing user), or you will have to create a user profile by clicking on New user.

Next, simply enter all the mandatory information indicated with a red asterisk [*] and complete the steps required.

Please note that we do not accept any applications by e-mail or standard mail.

I WOULD LIKE TO APPLY FOR MORE THAN ONE POSITION. DO I NEED TO SUBMIT A SEPARATE APPLICATION FOR EACH?

Yes, but the information you enter the first time will be recorded. You will only need to verify that it has been correctly entered.

WHAT HAPPENS AFTER I SUBMIT AN APPLICATION?

You will be sent an acknowledgement of receipt by e-mail, and your application will be conserved in our bank and evaluated for the position you applied for. If it is retained for the position, we will contact you by phone. If your application is not retained, you will be advised by e-mail.

This stage of the process could take a number of weeks while we gather and examine all the applications. We can also take your application into consideration for other positions that may open up within the organization. Consequently, please keep your profile and CV updated in our system.

We assign a great deal of importance to the candidate experience within our recruitment process. Unfortunately, given the large number of applications we receive on a daily basis, it is impossible for our team to communicate personally with every candidate.

WHAT ARE THE DIFFERENT STEPS OF LAURENTIAN BANK’S RECRUITMENT PROCESS?

If, upon review, your CV seems to match the profile being sought for a position, we will conduct a telephone interview with you.

Please note that you may be asked to take certain tests as part of the recruitment process. These tests are intended to validate your skills, aptitudes and competencies.

If you successfully complete the initial steps, we will invite you for a personal interview. This meeting will serve as an opportunity for us to further evaluate your competencies and talk to you about the position in question. The interview process will also allow you to learn more about our organization and to ask any questions you may have about the position.

In some cases, there may be additional interviews called for with representatives of the operating unit in which the position is situated.

As part of the selection process, and in order to proceed with your hiring, you will be asked to complete various consent forms so that the Bank can verify your history. More specifically, the Bank will review your:

  • professional references (2-3 references from your former managers)
  • credit file
  • criminal record
  • academic credentials
WHAT DO I DO IF I FORGET MY USERNAME OR PASSWORD?

When opening a session to access your profile or apply for a position, click on Forgot your password? You must then enter the e-mail address you use to access the recruitment site and click on Submit. The system will automatically send you a temporary password via e-mail.

HOW CAN I MAKE CHANGES TO MY PROFILE?

You need to open a session as a registered user and click on Create or update my profile. Follow the instructions and confirm your changes in the last step.

Please note that changes made to your general profile will only be reflected on your applications for positions you apply for subsequently and not on your previous applications.

WHAT E-MAIL ADDRESS DO I NEED TO USE, AND WHAT DO I DO IF I DON’T HAVE AN E-MAIL ADDRESS?

You must use an active e-mail address. If you do not have one, you can open a free account with Google, Yahoo or Hotmail and use that address for your job application. You must be the sole user of that address, and you can change it by accessing the personal information page.

Please note that we will always communicate with you at that address.

HOW CAN I WITHDRAW MY APPLICATION FOR A PARTICULAR POSITION?

You can withdraw your application by clicking on See my job applications, opening a session, and deleting your application by clicking on the trashcan icon.

I AM HAVING A PROBLEM ATTACHING MY CV OR PRESENTATION LETTER TO MY PROFILE. WHAT CAN BE THE CAUSE?
  • The size of your CV or presentation letter exceeds 1 Mb.
  • The title of your document contains too much information or special characters like /, _, -, %, $, ( ) or !.
  • Your file format is something other than Microsoft Word (*.doc or *.docx), text only (*.txt), Microsoft Write (*.wri), Adobe Acrobat (*.pdf), rich text (*.rtf), Word Perfect 4.2 (*.wp), Word Perfect 5 (*.wp5) or Word Perfect 6 (*.wpd).
  • Your document’s extension does not correspond to your file type.
DO I NEED TO COMPLETE THE “EDUCATIONAL BACKGROUND” AND “PROFESSIONAL EXPERIENCE” SECTIONS IF I ATTACH MY CV?

Yes, it is preferable to complete all sections, even if you attach a CV to your profile.