Confirming your identity can be safe, quick and easy.

What is strong ID verification? It’s a secure way for you to prove your identity by taking a photo of your government-issued ID and yourself. When you open an account, you can confirm your identity using your photo ID. It’s quick, easy and secure.

How does it work?

1. Choose photo ID verification.

When you’re applying for a new account, you’ll be asked to confirm your identity.

2. Take a photo of your ID.

You have 20 minutes to take the photos. For now, we only accept valid Canadian government-issued identification, such as a driver’s licence or identification card. We’re working on adding more options. To get the best photos, take a photo of the front and back of your ID in landscape.

3. Take a photo of yourself.

We’ll match this photo to the one from your ID to confirm your identity. Rest assured we’ll keep your personal information secure.

4. Continue with your application.

That’s it! Once we’ve confirmed your identity, return to the ID verification page and you can continue with your application.

What kind of photo ID can I use?

To ensure the verification works, the photo ID you use should be valid, current and in good condition. Here are some of the types of provincial or territorial photo ID you can use:

Accepted

  • Driver’s licence

  • Identification or identity card

  • Health card, if permitted under provincial law

  • Learner’s permit

  • Operator’s licence

  • Photo card

  • Services card

Not accepted

  • Canadian passport

  • Quebec health card issued before January 2018

  • Health card from Ontario, Manitoba, Nova Scotia or Prince Edward Island

Supported browsers.

Mobile operating systems

Supported mobile web browsers

Apple iOS

Safari

Android OS

Chrome, Samsung internet browser

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