Contact us

LBCFS

- By phone

Contact us at 514-522-1846 or toll free at 1-800-522-1846 from 8 am to 8 pm, Monday to Friday.

One of our mutual fund representatives will be pleased to assist you!

+ By email

Please use the following form to send us any questions or comments related to our personal products and services.

NOTE: It is not recommended to send personal information by unsecured email.

Subject

First Name

Last Name

Phone number

Email*

Are you already a LBC Financial Services customer?
Yes
No

Question

+ By mail

To find the address of a specific branch, please use our Branch Locator.

Our offices:

                LBC Financial Services
                1360 René-Lévesque Boulevard West, suite 630
                Montreal, QC H3G 0E9

+ Find a branch

Try our selector to find the branch nearest you

Find a branch

+ Complaints

At LBC Financial Services Inc.*, the satisfaction of our clients is a priority. That is why we have mechanisms in place to receive your comments on our policies and service quality and to be ready to respond promptly when there is a problem that requires us to take corrective action.

Ideally, problems should be resolved directly between the parties concerned, but that is not always possible. For those situations, LBC Financial Services has created a team of experts tasked with carrying out a full and reasonable assessment of every written complaint received and ensuring that fair solutions are implemented without delay.

Click here to learn about the steps to follow for comments and complaints.

 

 

* LBC Financial Services Inc. (“LBCFS”) is a subsidiary of Laurentian Bank of Canada (“Bank”). LBCFS is a corporate entity separate from Laurentian Bank, B2B Bank Financial Services Inc., B2B Trustco, and any other issuer.

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