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Help and FAQ.

Whether you’ve got questions about banking online, your credit card or opening a business account, we’ve got answers.

Personal banking.

Get answers to your questions about LBCDirect, the mobile app, credit cards, banking fees and more.

Business banking.

Need to replace your client card or find our branches? We can answer those questions, and many more.

Business bankingFAQ

Keeping you safe.

Have questions about online safety or COVID-19? Look no further.

Keeping you safeFAQ

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Laurentian Bank mobileapp

Financial Consumer ProtectionFramework

Banking transactions and fees.

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