Contact
us.
Contact us.
We’re here to help. Here’s how to reach us.
Give us a shout.
Personal banking customers
1-800-522-1846
514-522-1846
Teletypewriter (TTY): 1-800-855-0511
Business clients
1-800-522-1846
514-522-1846
Select option 5 for Commercial clients.
How can we help?
Online access, web and mobile app support
Every day from 8:00 am to 9:00 pm ET
Banking support
Every day from 8:00 am to 9:00 pm ET
Credit card support
Every day from 8:00 am to 9:00 pm ET
Report a lost or stolen card
Every day from 8:00 am to 9:00 pm ET
File a complaint
If you’re not satisfied with a Laurentian Bank product or service, we'd like to make it right. Find out how to file your complaint.
2026 holidays.
Our branches and offices will be closed on the following statutory holidays. In addition, our branches will close at 3:00 pm ET on December 24 and 31, 2026.
Holiday | ||
|---|---|---|
| New Year’s Day | Date Thursday, January 1 | Province or territory All provinces and territories |
| Day after New Year’s | Date Friday, January 2 | Province or territory Quebec |
| Family Day | Date Monday, February 16 | Province or territory Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan. |
| Good Friday | Date Friday, April 3 | Province or territory All provinces and territories |
| National Patriots’ Day (Quebec) Victoria Day (all other provinces) | Date Monday, May 18 | Province or territory All provinces and territories |
| St-Jean Baptiste Day | Date Wednesday, June 24 | Province or territory Quebec |
| Canada Day | Date Wednesday, July 1 | Province or territory All provinces and territories |
| Civic Holiday | Date Monday, August 3 | Province or territory All provinces except for Quebec and Prince Edward Island |
| Labour Day | Date Monday, September 7 | Province or territory All provinces and territories |
| National Day for Truth and Reconciliation | Date Wednesday, September 30 | Province or territory All provinces and territories |
| Thanksgiving Day | Date Monday, October 12 | Province or territory All provinces and territories |
| Remembrance Day | Date Wednesday, November 11 | Province or territory All provinces and territories |
| Christmas Day | Date Friday, December 25 | Province or territory All provinces and territories |
| Boxing Day | Date Monday, December 28 | Province or territory All provinces and territories |
Helpful tips and resources.
Your questions answered.
