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Contact us.

We’re here to help. Here’s how to reach us.

Give us a shout.

  • Personal banking customers



    Teletypewriter (TTY): 1-866-262-2231

  • Business clients



    Select option 5 for Commercial clients.

  • Write to us

    Way faster than snail mail. No stamps needed.

    Drop us a line

How can we help?

Online access, web and mobile app support

We're here to help you, 24/7.

Banking support

Monday to Friday from 8:00 am to 9:00 pm ET Saturday and Sunday from 8:00 am to 5:00 pm ET

Credit card support

Monday to Friday from 8:00 am to 8:00 pm ET Saturday and Sunday from 8:00 am to 5:00 pm ET

Report a lost or stolen card

Our support team is here for you, 24/7.

File a complaint

If you’re not satisfied with a Laurentian Bank product or service, we'd like to make it right. Find out how to file your complaint.

Helpful tips and resources.

Your questions answered.

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Working together against fraud.

With more digital transactions, cybercrime is on the rise. We’ve put safety measures and processes in place globally to address these challenges and ensure your security as well as that of our employees and partners.
More about security