Laurentian Bank: Laurentian Bank of Canada.
Interac e-Transfer is a registered trademark of Interac Corp. Used under licence.
FRAUD PREVENTION
Make emotional vigilance your best ally.
Make emotional vigilance your best ally.
Don’t fall for scams. Protect yourself at all times by knowing what to look out for.
Learn to recognize the five emotions frequently used in online fraud through the following scenarios.
Cybersecurity golden rules.
Love
Your online significant other asks for financial help for an unexpected situation.
Always seek advice from someone you know and trust.
Fear
A message appears on your screen saying your files have been encrypted and will be deleted unless you pay a ransom.
Ignore any threats, whatever they are.
Urgency
You get an email warning that your account will be suspended if you don’t immediately update your banking information.
Never give in to pressure. When in doubt, contact the sender directly.
Hope
You’re informed that you’ve won a prize but to claim it, you must first provide personal information or pay a fee.
If it sounds too good to be true, it’s likely a scam.
Guilt
Someone tries to appeal to your generosity, urging you to donate to an urgent cause.
Never share your personal information with an unverified source.
Our approach to security.
Your privacy matters to us.
We’re committed to keeping all of your personal information safe, secure and confidential. Our online banking site and mobile app are protected by security features that meet the highest industry standards. Our security experts work to prevent and detect various forms of fraud, like phishing, malware or identity theft, to ensure the security of every client account.
Stay alert.
You also play a crucial role in maintaining security by staying alert. Be aware of common fraud and scams and develop good online safety habits.
How we protect you.
We work hard to keep your money and personal information safe.
Here’s an overview of the security measures you can count on:
Constant monitoring
Our systems have surveillance and detection tools that immediately let us know when something suspicious happens. This quick response helps stop any harm before it happens.
Help and support
Our fraud prevention teams are available to guide you and answer your questions. If you have any concerns about the security of your account, we’re available every day from 8:00 am to 9:00 pm ET.
Secure connections
We use the safest methods to protect access to any Laurentian Bank account.
Secure login: Follow steps to confirm your identity before getting into our transactional sites.
Data protection: We use encryption techniques to hide your information, ensuring it stays confidential.
Automatic logout: If your session is inactive for a while, it disconnects automatically to lower the chance of someone accidentally accessing your open session.
Report fraud.
Get support, every day.
If you think you've fallen victim to fraud or an online scam, contact us right away at 514-522-1846 or toll-free at 1-800-522-1846. Our advisors are available to help you every day from 8:00 am to 9:00 pm ET.
Stay informed with these related articles.
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A few simple and effective tips to follow.
Glossary of online security terms.
