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With more digital transactions, cybercrime is on the rise. We’ve put safety measures and processes in place globally to address these challenges and ensure your security as well as that of our employees and partners.

Our approach to security.

Your privacy matters to us.

We’re committed to keeping all of your personal information safe, secure and confidential. Our online banking site and mobile app are protected by security features that meet the highest industry standards. Our security experts work to prevent and detect various forms of fraud, like phishing, malware or identity theft, to ensure the security of every client account.

Stay alert.

You also play a crucial role in maintaining security by staying alert. Be aware of common fraud and scams and develop good online safety habits.

Take control of your security.

How we protect you.

We work hard to keep your money and personal information safe.

Here’s an overview of the security measures you can count on:

Constant monitoring

Our systems have surveillance and detection tools that immediately let us know when something suspicious happens. This quick response helps stop any harm before it happens.

24/7 support

Our fraud prevention teams are always available to guide you and answer your questions. If you have any concerns about the security of your account, contact us.

Secure connections

We use the safest methods to protect access to any Laurentian Bank account.

  • Secure login: Follow steps to confirm your identity before getting into our transactional sites.

  • Data protection: We use encryption techniques to hide your information, ensuring it stays confidential.

  • Automatic logout: If your session is inactive for a while, it disconnects automatically to lower the chance of someone accidentally accessing your open session.

Report a fraud.

Get support, 24/7.

If you think you've fallen victim to fraud, contact us right away at 514-522-1846 or toll-free at 1-800-522-1846. Our advisors are always available and will be happy to help you.

Report to Equifax.

Report any issues to Equifax.

Report to TransUnion.

Report any issues to TransUnion.