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My tools • June 15, 2019
modified on December 11, 2019

Personalized assistance to help you get to know our electronic services

We’re here for you

From online banking to automatic banking machines, handy electronic solutions are popping up everywhere. When you want to make them part of your daily routine, nothing quite beats the help of someone you trust to guide you through it.

We’re here for you!

Laurentian Bank has been offering transaction assistance all across Québec or over two years. Our branch team guides and will continue to guide you through the various electronic solutions available to you. Regardless of your level of technological knowledge, our team takes the time to guide you step by step, whether it is at the ATM or on the LBCDirect transactional platform, online or by telephone.

Greater transaction independence

By increasing opportunities for you to take full advantage of our various solutions, Laurentian Bank guides you to greater transaction independence. You can safely carry out your everyday banking operations. Whether you’re on the road or in the comfort of your own home, you can access your financial information, transfer funds, or pay bills with ease.

Access to your services, 365 days a year

You can make an appointment with a member of our team to plan a private session with a representative who has been trained to assist you. With their help, you will expand your knowledge and demystify the banking solutions that suit your transaction habits.

Finally, our financial health experts in the Laurentian Bank branch network will continue to serve you, guiding you in planning, managing and tracking your personal finances. They will continue to serve you when the time comes to carry out other operations like making investments or obtaining financing. Each branch will welcome you with a team that is fully dedicated to serving you.

You can contact our Telebanking Centre at any time at 514-252-1846 (toll free at 1-800-252-1846) to talk to one of our team members who will assist you and answer your questions.


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