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A couple sit together on a couch with a laptop, papers and a calculator on the table in front of them.

ONLINE BANKING

Your banking from home.

Banking has never been easier or more convenient. Manage your accounts and make your daily banking transactions anywhere with LBCDirect. Register today.

Call us
Laptop with LBCDirect home page.

LBCDIRECT

Call to register.

Contact us toll-free at 1-800-522-1846.

Our online banking services are convenient, economical,1 secure, user-friendly, and available anytime, from anywhere.

To register, you must:

  • Be an existing Laurentian Bank customer. If you have a bank account, a Laurentian Bank Business credit card, an investment product or a loan with us, you can access LBCDirect online electronic services;

  • Respect the terms and conditions of the Online Services & Mobile App Agreement – Personal Accounts.

Banking transactions.

Check which banking transactions2 you can complete on our various platforms.

Banking transaction

Check account balances

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

Yes

Laurentian Bank ATM

Yes

THE EXCHANGE® Network ATM

Yes

Check credit card balances

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

Yes

Laurentian Bank ATM

No

THE EXCHANGE® Network ATM

No

Check loan, mortgage and investment balances

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

No

Laurentian Bank ATM

No

THE EXCHANGE® Network ATM

No

Transfer funds between Laurentian Bank accounts

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

Yes

Laurentian Bank ATM

Yes

THE EXCHANGE® Network ATM

Yes3

Transfer funds to another financial institution4

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

No

Laurentian Bank ATM

No

THE EXCHANGE® Network ATM

No

Send funds with Interac e-Transfer®,5

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

No

Laurentian Bank ATM

No

THE EXCHANGE® Network ATM

No

Deposit and withdraw funds6,7

LBCDirect

No

Mobile app

No

LBCDirect by phone

No

Laurentian Bank ATM

Yes3

THE EXCHANGE® Network ATM

Yes3

Deposit funds in foreign currency (USD)8

LBCDirect

No

Mobile app

No

LBCDirect by phone

No

Laurentian Bank ATM

Yes

THE EXCHANGE® Network ATM

No

Pay bills

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

Yes

Laurentian Bank ATM

Yes

THE EXCHANGE® Network ATM

No

Get banking transaction history

LBCDirect

Yes

Mobile app

Yes

LBCDirect by phone

Yes

Laurentian Bank ATM

Yes

THE EXCHANGE® Network ATM

No

Change your PIN9

LBCDirect

No

Mobile app

No

LBCDirect by phone

No

Laurentian Bank ATM

Yes

THE EXCHANGE® Network ATM

Yes

Order cheques or get a void cheque

LBCDirect

Yes

Mobile app

No

LBCDirect by phone

No

Laurentian Bank ATM

No

THE EXCHANGE® Network ATM

No

A shiny shield with a lock on the front protects a stack of gold coins.

Reimbursement guarantee in case of fraud.

If you’re the victim of online fraud, our reimbursement guarantee ensures that you’ll receive a full refund if an unauthorized, fraudulent banking transaction is made through LBCDirect.

New to LBCDirect?

VIDEO

LBCDirect : Our improved online banking experience (2:10)

VIDEO

LBCDirect : Our improved online banking experience with audio description (4:10)

LBCDirect by phone.

Your interactive banking services.

LBCDirect electronic service by phone is an IVR system that offers automated banking services. Securely access a range of transactions after confirming your identity with your LBCDirect access code and password. This registration service is available 24/7. Simply call us at 1-800-522-1846.

Talk to an advisor.

Want to discuss your investment, financing or mortgage needs? After confirming your identity with your LBCDirect access code or Laurentian Bank credit card number, let us offer you personalized advice. Our advisors are available to help you every day between 8:00 am and 8:00 pm ET.