ONLINE BANKING
Your banking
from home.
Your banking from home.
Banking has never been easier or more convenient. Manage your accounts and make your daily banking transactions anywhere with LBCDirect. Register today.
Call us
LBCDIRECT
Call to register.
Contact us toll-free at 1-800-522-1846.
Our online banking services are convenient, economical,1 secure, user-friendly, and available anytime, from anywhere.
To register, you must:
Be an existing Laurentian Bank customer. If you have a bank account, a Laurentian Bank Business credit card, an investment product or a loan with us, you can access LBCDirect online electronic services;
Respect the terms and conditions of the Online Services & Mobile App Agreement – Personal Accounts.
Banking transactions.
Check which banking transactions2 you can complete on our various platforms.
Banking transaction | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
Check account balances LBCDirectYes Mobile appYes LBCDirect by phoneYes Laurentian Bank ATMYes THE EXCHANGE® Network ATMYes | Yes | Yes | Yes | Yes | Yes | |||||
Check credit card balances LBCDirectYes Mobile appYes LBCDirect by phoneYes Laurentian Bank ATMNo THE EXCHANGE® Network ATMNo | Yes | Yes | Yes | No | No | |||||
Check loan, mortgage and investment balances LBCDirectYes Mobile appYes LBCDirect by phoneNo Laurentian Bank ATMNo THE EXCHANGE® Network ATMNo | Yes | Yes | No | No | No | |||||
Transfer funds between Laurentian Bank accounts LBCDirectYes Mobile appYes LBCDirect by phoneYes Laurentian Bank ATMYes THE EXCHANGE® Network ATMYes3 | Yes | Yes | Yes | Yes | Yes3 | |||||
Transfer funds to another financial institution4 LBCDirectYes Mobile appYes LBCDirect by phoneNo Laurentian Bank ATMNo THE EXCHANGE® Network ATMNo | Yes | Yes | No | No | No | |||||
Send funds with Interac e-Transfer®,5 LBCDirectYes Mobile appYes LBCDirect by phoneNo Laurentian Bank ATMNo THE EXCHANGE® Network ATMNo | Yes | Yes | No | No | No | |||||
Deposit and withdraw funds6,7 LBCDirectNo Mobile appNo LBCDirect by phoneNo Laurentian Bank ATMYes3 THE EXCHANGE® Network ATMYes3 | No | No | No | Yes3 | Yes3 | |||||
Deposit funds in foreign currency (USD, EUR, GBP or CHF)8 LBCDirectNo Mobile appNo LBCDirect by phoneNo Laurentian Bank ATMYes THE EXCHANGE® Network ATMNo | No | No | No | Yes | No | |||||
Pay bills LBCDirectYes Mobile appYes LBCDirect by phoneYes Laurentian Bank ATMYes THE EXCHANGE® Network ATMNo | Yes | Yes | Yes | Yes | No | |||||
Get banking transaction history LBCDirectYes Mobile appYes LBCDirect by phoneYes Laurentian Bank ATMYes THE EXCHANGE® Network ATMNo | Yes | Yes | Yes | Yes | No | |||||
Change your PIN9 LBCDirectNo Mobile appNo LBCDirect by phoneNo Laurentian Bank ATMYes THE EXCHANGE® Network ATMYes | No | No | No | Yes | Yes | |||||
Order cheques or get a void cheque LBCDirectYes Mobile appNo LBCDirect by phoneNo Laurentian Bank ATMNo THE EXCHANGE® Network ATMNo | Yes | No | No | No | No |
Reimbursement guarantee in case of fraud.
If you’re the victim of online fraud, our reimbursement guarantee ensures that you’ll receive a full refund if an unauthorized, fraudulent banking transaction is made through LBCDirect.
New to LBCDirect?
VIDEO
LBCDirect : Our improved online banking experience (2:10)
VIDEO
LBCDirect : Our improved online banking experience with audio description (4:10)
LBCDirect by phone.
Your interactive banking services.
LBCDirect electronic service by phone is an IVR system that offers automated banking services. Securely access a range of transactions after confirming your identity with your LBCDirect access code and password. This registration service is available 24/7. Simply call us at 1-800-522-1846.
Talk to an advisor.
Want to discuss your investment, financing or mortgage needs? After confirming your identity with your LBCDirect access code or Laurentian Bank credit card number, let us offer you personalized advice. Our advisors are available to help you every day between 8:00 am and 8:00 pm ET.